top of page

IOLEC - DEPOSIT & PAYMENT POLICY

Deposit & Payment Policy

 

Last Updated: 28/10/2025

 

At IOLEC, we pride ourselves on delivering premium electrical services with complete transparency, professionalism, and client peace of mind. This policy ensures clarity around deposits, payments, and additional costs.

​

1. Booking & Deposit

  • To secure your booking and ensure materials are ordered in advance, a 40% deposit of the agreed quotation is required.

  • The deposit is deducted from the total project cost, so you never pay more than the agreed price for the agreed works.

  • Deposits confirm your job date and allocation of materials, protecting both your schedule and our resources.

​

2. Balance Payment

  • The remaining 60% balance is collected securely via GoCardless direct debit upon completion of the works.

  • This is a one-time collection only for the agreed balance. There are no ongoing access or recurring payments.

  • Receipts are issued for all transactions, ensuring full transparency.

​

3. Additional Works & Costs

  • The original quotation covers only the agreed scope of works.

  • Any additional work requested by the client during the job (e.g., extra circuits, fittings or upgrades) will be quoted and agreed in writing before being carried out.

  • Any incidental costs (e.g. parking, tolls, congestion fees) will be clearly itemised on the final invoice.

  • This ensures there are no surprises and clients always approve extras before payment.

​

4. Security & Transparency

  • All payments are processed via GoCardless, a fully regulated and trusted UK provider.

  • Client financial details are secure and protected under UK data protection regulations.

  • Our system ensures your deposit and balance are traceable, receipted, and fully documented.

​​

5. Peace of Mind & Professional Standards

  • IOLEC is a professional, accredited electrical company, complying with all UK wiring regulations.

  • All works come with a [12-month] workmanship guarantee.

  • You will be kept fully informed throughout the project, including progress updates, any agreed extras, and final completion checks.

  • Payment is only collected once you are fully satisfied with the completed work.

​

6. Cancellation & Rescheduling

  • If a confirmed booking is cancelled less than 48 hours before the agreed start date, the deposit may be retained to cover material and scheduling costs.

  • Rescheduling can be arranged subject to availability and prior agreement.

​

7. Commitment to Excellence

At IOLEC, our goal is to make every project seamless, secure, and stress-free. Our payment process, deposits, and policy are designed to protect both you and our team, while ensuring you receive exceptional workmanship and a premium experience from start to finish.

​

8.Contact Us

If you have any questions about these terms please contact us at:

​​

📞 Phone: 0796 123 50 50

📧 Email: info@iolec.com

🌐 Website: www.iolec.com

​

IOLEC Limited

Unit 58 Wimbledon Stadium Business Centre.

Riverside Road,

London,

SW17 0BA

bottom of page